KYC Managed Service

Customisable end to end managed service

Our KYC managed service is a customisable solution designed to streamline and enhance Know Your Customer (KYC) processes for businesses

Our outsourcing service leverages industry best practices and regulatory expertise to provide businesses with a robust framework for customer due diligence and regulatory compliance. We deliver high-quality, cost-effective KYC services that align with your strategic goals and keep pace with regulatory demand.

Key features of our KYC Managed Service include

Customised Onboarding Solutions

DCM works closely with each client to develop tailored onboarding processes that align with their specific business requirements. This maintains a seamless and frictionless experience for customers while ensuring the highest standards of regulatory compliance.

Customer Data Collection

We facilitate the collection and validation of customer data, including identification documents, financial information, and other relevant details.

Risk-Based Approach

Our managed service employs a risk-based approach to customer due diligence, allowing businesses to tailor their KYC processes according to the risk profile of each customer, thereby optimising resource allocation and enhancing risk management practices.

Enhanced Customer Experience

We prioritise the development of streamlined and user-friendly KYC experiences for customers, minimising friction in the onboarding process while maintaining the highest standards of security and compliance.

Ongoing Monitoring and Screening

We provide continuous monitoring and screening of customer data against various watchlists, PEP (Politically Exposed Person) and sanctions lists to identify and address any potential risks or compliance issues.

Regulatory Intelligence

DCM's team of experts continuously monitors regulatory developments and industry best practices, providing our clients with up-to-date regulatory intelligence and guidance. This ensures KYC processes remain aligned with the latest standards and requirements.

Analytics and Reporting

DCM provides impactful Management information (MI) and reporting capabilities. This allows businesses to gain valuable insights into their customer base, compliance performance and areas for improvement and optimisation.

Training and Education

DCM offers training and educational resources to support our clients in understanding and implementing best practices in KYC compliance. This helps to empower and equip teams with the knowledge and skills to execute their duties with confidence.

We provide flexible and responsive delivery and build the right team of specialists to support the unique needs of our customers. By leveraging our KYC Managed Service, businesses can:

  • Achieve greater operational efficiency
  • Reduce compliance-related costs
  • Build trust with their customers and regulatory authorities