We work with an international client base comprising Global Banks, Fintechs, Commodity Brokers, Payment Firms and Crypto Organisations.

  • Rapid Response

    Our teams are assembled and deployed on demand providing flexibility as firms need to scale up and down

  • Continuity

    We rotate our taskforce teams from project-to-project to tackle KYC overflow activity, Alert clearing and time-bound remedial challenges

  • Action

    Bolstering in house teams or delivering standalone projects. Freeing up internal resource, and ensuring a safe return to BAU

  • Educate

    Training and mentoring to seed knowledge across in-house functions

  • Retention

    Providing retained advisory support to help you meet your regulatory obligations. Helping your business grow efficiently whilst remaining compliant.

Explore our most recent Case Studies

UK Digital Bank - Expanding into New Markets and Jurisdictions

Our 40 Person Taskforce Team provided a full spectrum solution supporting operational demand and volume spikes in 1LOD. (CDD activity, Fraud Investigations, Sanctions Screening and TM). Scope of support expanded to 2LOD high-risk approvals and sign-off.

Material Outsourcing; UK Bank acquiring legacy Bank

Through this purchase, our client acquired a substantial KYC Backlog. DCM deployed a large-scale Taskforce to remediate the backlog and close out legacy customers.  The was a fully outsourced operation with significant FCA scrutiny which was completed on time and to budget.  DCM were then engaged to complete a separate AML investigation project relating to PEP, Sanction and Adverse Media Alert clearance.

Global Crypto Exchange

DCM mobilised a specialist multi-language SWAT team to undertake SAR investigation and external reporting to FIU functions.  We quickly minimised backlogs and significantly reduced operational strain on BAU. Our self-steering response team formed robust governance and project controls and delivered the programme remotely following internal standards and protocols.

E-Money Institution

DCM was mandated to deliver an advisory package of work covering 1- FCA Application assistance which focused on; GAP analysis, reporting on development areas, and enhancing control infrastructure. And 2, deliver the annual Safeguarding and AML Audit. Multi-programmes were delivered ahead of time and to budget. DCM has been retained as chosen partner to provide direct support across the Anti-FinCrime and Legal and Regulatory Compliance space.

Subsidiary of Middle Eastern Bank

Our client was experiencing intense volume spikes in the First Line which was causing a blockage at Approval stage. DCM deployed an interim 10-person Advisory function to provide sign-off and approval on High-Risk files, together with sample testing and assurance to maintain Regulatory Compliance.

International Bank

Our client was under Regulatory pressure to clear sizeable backlogs and address significant skills-gaps within the existing structure.  DCM deployed a response unit to clear a complex EDD backlog. Our team was supplemented by specialist QC expertise to review historic case files and build a robust framework to improve quality standards and develop internal teams.

Financial Institution

DCMs capabilities approved by Mastercard to conduct an independent external assessment of the Financial Crime Control environment of a UK Financial Institution.

UK Bank

Multi-Year Partnership supporting BAU Demand. Standby service activated to remediate intense KYC + TM Volume spikes with immediate effect.

UK FI – Transaction Monitoring System Assurance

Assessment of TM thresholds, monitoring capability and ensuring alert generation remained proportionate to the business. Internal Teams up-skilled with process efficiencies embedded.

UK Payment Firm

Safeguarding Audit delivered. Review of KYC + AML Control environment to protect organisation from Financial Crime and Regulatory Risk.

UK Challenger Bank

Year-long Partnership to bolstering Bank first-line function. Tactical teams deployed to clear KYC and TM backlogs. Freeing up internal capacity and maintaining on-going compliance.

Inter-Dealer Broker

Taskforce team deployed to undertake KYC Remediation activity following referral from peer Inter-dealer broker organisation.

Multiple Agent & Distributor customers

Enhancing Anti-FinCrime control environments to facilitate effective launch and on-boarding with chosen BaaS provider.

Banking-as-a-Service Platform

14-person multi-skilled tactical unit deployed to clear urgent Backlogs formed across 3 key workstreams; Transaction Monitoring, SAR Reporting, Screening. Programme completed on time in alignment with commitments made to the FCA.

UK Payment Firm

Large-scale taskforce team deployed within 24 hours to provide a temporary injection of AML & Compliance support. High-Risk remediation undertaken following gaps and failings identified on a portfolio of customers. Enhanced KYC & AML control environment to align with regulatory expectations.

Payment Service and E-Money Institution

DCM provides retained services to a leading EMI. We design Legal and Regulatory Framework content and Anti-Financial Crime policies for EMD agent applications.  DCM has supported many agent relationships to successfully on-board and integrate providing a maturity of compliance environment long-term.

Mobile only UK Bank

Long term strategic partnership formed to provide tactical support on demand to remediate KYC Volume spikes and clear sharp & sudden Transaction Monitoring alerts.

UK Retail Bank

DCM deployed a tactical response team over a 12 month period. Activity focused on S166 KYC Remediation and quality assurance enhancement to ensure right-first-time alignment. Programme successfully delivered on-time and to agreed standards.

Crypto Payment Organisation

DCM deployed a specialist response team to deliver a SAR Remediation project. c. 1000 customers reviewed, remediated and reported where necessary. Project was completed on time and under budget.

Commodity Broker

Selected as preferred vendor to deploy a 7-person managed team with inbuilt oversight and reporting capability. Took full end2end ownership of remediation pipeline of 1500 customers. Target alignment and production rates exceeded.

E-Money Institution

DCM agreed a fixed price to design and build the firms PEP, Sanctions and Adverse Media Policies. We were retained to support with the operationalisation and embedment of PEP, Sanctions & Adverse Media standards across the organisation.

European Fintech

DCM deployed a cohesive team of 8 consultants to support a regulatory driven programme of work. Delivery activity included complex EDD investigations and the clearance of a SAR backlog.

Scaling Crypto Organisation

DCM managed and deployed an outsourced KYC team to support a significant spike in new business. Our client was able to successfully manage peaks of new business activity, avoid backlogs and remain compliant.

European Bank ( Mid-tier)

Deployment to provide tactical support within 2nd LOD. Delivered Business Wide Risk assessment and policy and procedure review on time and to budget.

UK Fintech

Phase 1 regulatory remediation completed on-time and to budget. Establishing robust governance and fostering team empowerment were key contributing factors of sustaining high team performance.

UK Challenger Bank

Senior leadership of a 40-person Client on-boarding team. Delivered transformational improvement to set record amounts of new business to support revenue targets.

US multinational Investment bank

Rapid deployment of a tactical KYC remediation team. Completed time critical Regulatory remediation program on time and to budget.

Major European Bank

Team mobilisation and senior leadership of a 55 person KYC/AML remediation team. c.3000 clients remediated on time and to budget. Delivered an efficiency review which helped to reduce backlogs by c. 60%.

UK Multinational Investment Bank

Mobilisation and management of an AML project team. Completed Regulatory remediation program on time and to budget. Consistently delivered over and above the benchmarked run-rate targets.

Some recent feedback

‘’We had a very positive experience working and collaborating with DCM.They responded quickly to a KYC remedial programme that needed to be delivered and integrated with ease into our organisation. Great team capabilities and quality delivery.  We will certainly use DCMs services in the future’’

KYC Remediation project: Managed Team unit deployed on year-long programme
Global Head of Operations – Global Commodity Broker

‘’DCM offers flexible and rapid deployment of consultants as and when required.We have been engaged with DCM the last 18 months. DCM has been able to deploy a high calibre of consultants at short notice in critical areas such as KYC/KYB, Fincrime/AML and operational oversight. Due to the calibre of consultants deployed some joined us on a permanent basis’’

Customer on-boarding, Transaction Monitoring Alert clearing and SAR Reporting
Global Head of customer oversight  - Leading UK BaaS provider

“I wanted to express my gratitude to you and your entire team for all the hard work and collaboration on the project. Thanks to the team's expertise (especially Peter's) and dedication we were able to overcome the obstacles easily. It was a pleasure to work together.”

KYC + Alert Clearance Remediation: specialist taskforce deployed to clear backlog
MLRO  - UK Bank

“DCM through Frank was very quick and highly able to understand our need, assess and present options as to how we could move forward with the task. This was followed up with a presentation of potential candidates to be contracted to the role. The assignee, given his quality and experience, was able to hit the road running in respect to supporting the task at hand for the Bank and maintained the high-quality input and pace throughout the assignment. In sum, DCM was an ideal partner to support us through a crucial task at short notice and contributed clearly to us achieving our goals in first line FC.”

Specialise project delivery supporting large-sale Financial Crime Prevention programme
Head of First Line Financial Crime  - European Bank

’The programme was successfully delivered on time and within budget. We have formed a long-term partnership with DCM and will engage at future points as necessary’’

Large scale SAR Remediation programme
MLRO at Emerging FinTech / Crypto firm

’The individual resources DCM deployed for me have been excellent.  They always possess the appropriate skills, knowledge, and capabilities to address the task in hand.  Reliability and prompt execution are also key factors, which why I will always consider DCM as my “go to” solution in emergencies’’

Advisory Services: Enterprise Assessment – Transaction Monitoring Assurance Programme
Head of Financial Crime Compliance/MLRO designate at two financial services firms

‘’Our engagement with DCM related to some key areas of regulated activity that required additional focus. DCM were able to deploy an initial team during the early stages of the project and mobilise further resource at relatively short notice as the project progressed, contributing to a successful conclusion within agreed timescales.The entire team were knowledgeable on a variety of financial crime risks, which offered flexibility in approach during the entire exercise. Frank and his team were a pleasure to work with, and we would gladly partner with them again if the need arose’’

Regulatory driven TM , SAR and Screening Remediation programme
Global Head of Financial Crime - UK Fintech

“As we come to the end of our 2023 partnership, I would like to take a quick minute to thank you and the team for all your support. In particular, we have very much appreciated your response capabilities and flexibility – when managing an urgent, time-bound piece of work with fluctuating volumes, this has been hugely helpful.  Having the support of Liam and then Beth within the team has been key as well – knowing that the DCM crew have had strong management oversight and close engagement with the perm team has been key to successful delivery.”

Surge Resourcing - 40 Person Taskforce Team addressing operational demand and volume spikes (CDD activity, Fraud Investigations, TM, High Risk Sign-off)
Chief Operations Officer - Emerging FinTech